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A Better Answer Blog

A Better Answer Wins Coveted ATSI Award of Excellence

The Association of TeleServices International recently held its 2017 Annual Convention at Palmer House Hilton in Chicago, IL and A Better Answer is proud to announce it won the exclusive ATSI 2017 Award of Excellence – Platinum Award.

Topics: ATSI Awards

A Better Answer Earns Coveted ATSI Award of Excellence for 18th Consecutive Year!

We’re pleased to announce that A Better Answer has been honored with the exclusive ATSI 2016 Award of Excellence for the 18th consecutive year! The Association of TeleServices International (ATSI) presented the award to ABA at its 2016 Annual Convention in Tampa, Florida, on Monday, June 27.

Topics: ATSI

A Better Answer Wins ATSI Award of Excellence for 17th Year!


ATSI

ATSI, or, the Association of TeleServices International, is the leading trade association for providers of telecommunications, call center services, and answering services. Each year, an independent panel of judges place “mystery calls” to companies participating. This is such an important award to our company because we compete with over 400 plus agencies and winning this award serves as proof for all our hard work and determination to deliver the best possible service to our clients and customers!

Topics: News ATSI Awards

ATSI 2014 Award of Excellence

A Better Answer has been awarded the ATSI 2014 Award of Excellence for the 16th consecutive year! Independent judges evaluated our services over a 6 month period and found our outstanding customer service was award-winning - yet again!

The Association of Teleservices International's Award of Excellence is the most prestigious recognition in our industry. Thank you to all of our ABA employees!

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Topics: ATSI Awards

A Better Answer wins 2013 Answering Service Award for all 3 Offices!

Each year, A Better Answer participates in what is the most prominent answering service industry competition to determine a call center's overall quality of service. Winning the ATSI Award of Excellence is the best way to show just how great our answering service is, and winning the award for all three offices is just wonderful! For 2013, our Dallas office receives the award for the 15th year in a row, our Fort Worth office for the 10th year in a row, and our Houston office for the 11th year in a row. We are so excited and proud of all our answering staff and are happy to show proof that once again we are among the top answering service businesses in the industry!

Topics: ATSI Blog Awards

A Better Answer Wins 2012 ATSI Award of Excellence for All Three Offices!

It's been a GREAT week at A Better Answer!

Topics: ATSI Blog Awards

A Better Answer Receives 2011 ATSI Award

We here at A Better Answer are so thrilled and proud to announce that all 3 of our offices have won the ATSI Award of Excellence for the 2011 year. This year marks the 13th year in a row our Dallas office has won, 9th year in a row for the Houston Regional Office and 8th year in a row for our Fort Worth Regional Office!

Topics: ATSI Blog Awards

ATSI's Miss Emily

ABA is the FIRST and ONLY recipient of ATSI’s International "Miss Emily’’ Trophy Award for courtesy and professionalism above and beyond.

Topics: ATSI Awards

Award of Excellence — 2009

ABA receives ATSI's "DIAMOND PLUS" Award of Excellence in recognition of "ELEVEN CONSECUTIVE YEARS" of excellence. ABA is among an elite group of only two call centers in the U.S. and Canada to qualify for the eleven year "DIAMOND PLUS" award in 2009.

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Topics: ATSI Awards

Award of Excellence - 2008

ATSI's awards ABA the "DIAMOND" Award of Excellence

Topics: ATSI Awards