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Our levels of service range from popular general answering services to intricate, specific services customized for your business. Whether you need someone to do something basic like answer the phone or something complex like guide a patient through a custom questionnaire, we have a level of service that can meet your needs.

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Answer Essentials

As low as $39/month

Get started with the basics:

  • Telephone Answering
  • Vacation Services
  • Wake-up calls
  • Text and email delivery
  • Live calls recorded
  • Overflow/After-hours support
  • 24 hour availability
     
     

 

 

 

 

 

 

 

 

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Answer Plus

As low as $99/month

Includes all Essential features plus:

  • Appointment scheduling and reminders
  • Reservations
  • Customer Relationship Management (web-enabled data entry from incoming calls)
  • Off-site/virtual secretary
  • Customer service management
  • Emergency/maintenance dispatch
  • Employment applications hotline
  • Help desk/trouble tickets
  • Disaster planning and recovery
  • Email response
  • Event registration
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Answer Pro

As low as $179/month

Includes all Essential & Plus features plus:

  • Order taking & processing
  • Ad campaign call management
  • Dealer locate
  • Lead qualification
  • Database verification & management

 

 


 
 

 

 

 

 

 

  

 

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Don't see a package that fits your needs?

GET A CUSTOM QUOTE

What our clients say about our services:


Friendly and Efficient
Friendly and efficient to both our patients and our staff…no negative comments concerning the service our callers receive and ABA is truly an extension of our office. 


Dr. F., DDS, Dental Office

A Personal Touch
We wanted a ‘personal’ touch and we thought we were losing messages in the evening. We found ABA pays for itself now that they are getting all the messages we were losing.


Paul C., Telecommunications Support

Dependable Support
ABA provided after-hour support prior to our beginning our own operation. We depended on ABA to talk with our customers, relay concerns the following morning via fax (later by email). As we became more sophisticated, ABA notified our technical group of all repair emergencies. ABA was part of the reason our customers were satisfied with our service and certainly part of the reason we became profitable so early in our existence. We found the folks at ABA dedicated to our needs and always anxious to help us in any situation … much more than an answering service. 


Joe D., VP of Customer Operations, Telecommunications Provider