Friendly and Efficient
Friendly and efficient to both our patients and our staff…no negative comments concerning the service our callers receive and ABA is truly an extension of our office.
Dr. F., DDS, Dental Office
A Personal Touch
We wanted a ‘personal’ touch and we thought we were losing messages in the evening. We found ABA pays for itself now that they are getting all the messages we were losing.
Paul C., Telecommunications Support
ABA provided after-hour support prior to our beginning our own operation. We depended on ABA to talk with our customers, relay concerns the following morning via fax (later by email). As we became more sophisticated, ABA notified our technical group of all repair emergencies. ABA was part of the reason our customers were satisfied with our service and certainly part of the reason we became profitable so early in our existence. We found the folks at ABA dedicated to our needs and always anxious to help us in any situation … much more than an answering service.
Joe D., VP of Customer Operations, Telecommunications Provider