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A Better Answer Blog

5 Ways to Increase Workplace Happiness

Happiness is an important part of any workplace. Generally speaking, employees that are happy will be more productive, produce higher quality work, and remain with the company for a longer time. While certain aspects of workplace happiness depend on good chemistry between the members of your team, there are several things you can do to improve workplace morale by improving working conditions, reducing stress, and interjecting fun into the workplace. Here are five ways to increase the level of happiness in your workplace.

Topics: Better Business

Halloween Customer Service Tricks & Treats

Topics: Better Service

3 Consecutive Years ABA offices win CAM-X Award!


For the third consecutive year, all three A Better Answer Call Centers have been honored with the CAM-X Award of Excellence. This annual award is presented by the Canadian Call Management Association (CAM-X), the industry’s trade association for call center services including telephone answering and message delivery. ABA was presented with the award recently at the CAM-X 50th Annual Convention and Trade Show held at the Fairmont Chateau in Laurier, Ottawa, ON.

Topics: CAM-X Awards

Why Should Your Medical Answering Service Be HIPAA Compliant?

Topics: Better Business