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Bilingual services


The Best Bilingual Answering Service Money Can Buy

Enjoy customizable answering services with expertly trained bilingual agents. 

The United States is the second-largest Spanish-speaking country in the world? Now, it’s more important than ever for your customer communications, call centers and answering services to have someone on staff to answer calls in Spanish. 

Bilingual Services Are Important

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Your callers are better understood and comfortable communicating in their native language. This is a big priority and helps increase customer satisfaction and loyalty. That means revenue growth and customer retention for your business.

ABA's Bilingual Capabilities

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ABA's experienced bilingual operators are highly professional and certified to handle calls for your Spanish-speaking customers and escalate if necessary. ABA's goal is to provide the same professional and quality service you expect from us for the Hispanic and Latino portion of your client community.

Why Choose ABA Instead of Bilingual Call Centers?

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ABA is not the only answering service with bilingual capabilities, but we’re the best. Other reasons to choose us instead of the competition:

  • ABA bilingual agents have an average of 15+ years with the company.
  • ABA handles more than 10,300 messages daily for clients and customers.
  • We have 20+ consecutive years as an ATSI Award of Excellence winner.
  • We're locally owned and operated for nearly 50 years with the same owner.

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