<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=602865229879969&amp;ev=PageView&amp;noscript=1">

A Better Answer Blog

A Better Answer Wins Coveted ATSI Award of Excellence

The Association of TeleServices International recently held its 2017 Annual Convention at Palmer House Hilton in Chicago, IL and A Better Answer is proud to announce it won the exclusive ATSI 2017 Award of Excellence – Platinum Award.

Independent judges made their evaluations over a period of six months based on the following criteria:

  • Response Time
  • Courteousness of Rep
  • Accuracy of Call
  • Knowledge of Account
  • Overall Impression of Call
Atsi Award.png

“Another spectacular year at the celebration ceremony for the Award Of Excellence program at The Palmer House in Chicago. The award ceremony begins with year one and continues through the longest participation year. While I know in my heart we offer amazing answering service, it’s nerve-racking stress as tension mounts the closer to our year, never sure if we will pass...and then, yipee! Woohoo! All 3 of A Better Answer offices achieved this wonderful award,” said Dee Hawkins, CEO of A Better Answer. “This is ABA's 19th consecutive year to receive this award. Big congratulations to ABA’s entire staff in all offices for their dedication to excellent messaging and to all our clients, without which these awards wouldnot be possible. We look forward to another great year. Thank you all.”

According to ATSI, the award was started to improve the quality of the call center industry. The award sets expectations for a successful call handling experience and ABA is proud to have been honored with it. 



Topics: ATSI Awards