Start to Finish, We Tailor Our Services to You.

We customize our programming to meet and exceed your needs. Our expert staff answer inbound calls with your specific requirements. Whether it's taking an order or handling your customer support, our staff handles your customized message formats, call handling or scripts.

ABA's live answering service is staffed with experienced bilingual call handlers, all of whom are highly professional and are trained and certified to handle your calls and escalate when necessary. Our experts answer promptly and are available according to your business needs. We offer services adaptable for all industries.

We understand the importance in making a great first impression and we are the experts when anyone is trying to reach you. We customize your program to meet your needs. Our staff is available to answer your inbound calls -- whether it's taking an order, handling your customer service needs or escalating your dispatch, our staff is your staff.

ABA's live answering service is staffed with experienced bilingual call handlers, all of whom are highly professional, trained, courteous and certified to handle your calls. We learn your business inside and out. Our goal is for every person who calls to think we’re sitting right in your office. We’re here to handle your phones the way you need. ABA answers:

• 24 hours a day, 7 days a week
  
  
• During business hours and after hours
  
  
• When you have call overflow
  
  
• Backup when you’re out of the office or in important meetings
  
  
• When you’re out on vacation

How it Works

 

• When you start with A Better Answer, you receive a unique phone number dedicated to you. You can choose to forward your existing phone numbers or use our number as your business’s telephone number.
   
• After learning your business, we craft the perfect greeting for our staff to use when answering your phone calls or you can tell us exactly how you want us to answer the phone.
  
  
• We program information you want our staff to give to your callers such as office hours, address, email or website, services you provide, and any other information you’d like your caller to know.
  
  
• We will collect information from your callers in a message, and can deliver it to you via email, voicemail, text message, web, pager, or personally call you with the message.