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VIRTUAL ASSISTANT SERVICES

Virtual assistance is a growing trend in business and helps increase bandwidth without breaking the bank 

Do you feel like there is never enough time in the day? Do you strive to deliver a top notch customer service experience? Hiring a skilled virtual assistant that is familiar with your industry can help you address these common concerns. While ABA handles your calls, you and your staff can focus on growing your business and ensuring you reach all of your goals. 

Hiring an answering service with experience in your specific industry will allow you peace of mind and the ability to focus on what you do best.

Above all, you can count on us to help your business in the following ways: 

Dependability

A Better Answer can bridge the gap between office hours and holidays. When your staff is out of office we can manage your phones to ensure you never miss a customer or are ready to start the day with a stack of new leads. Extend your office hours without having to deal with the internal hiring process.

Professionalism

You want to deliver the highest quality customer service possible, but it can be hard when you are being pulled in multiple directions. Our representatives have experience in answering the phones for general message taking, directing customers to the appropriate department, and more. Most importantly, we are experts at dealing with customer customer complaints, which truly is a science.

Bilingualism

With a growing Spanish-speaking population many answering services are outsourcing to foreign countries, which can result in poor customer service or a disconnect from your target audience. Our representatives are fluent in multiple languages to assist your customers no matter their location or language needs.

Scalability

At A Better Answer we can provide you with skilled virtual assistant services at a moment’s notice whether the volume of your calls increases or decreases throughout the year. This is especially helpful if your business operates seasonally or when you are running large-scale campaigns. 

If you’re considering hiring a virtual assistant for your business, request a quote today!

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