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A Better Answer Blog

3 Reasons To Hire an Answering Service in the Summer

Ah, summer. It’s a time filled with fun, sun and plenty of relaxation… unless you’re a business owner who has customer service issues, that is. Whether you’re experiencing an influx in business, trying to get ahead for the busy fall season or simply want a chance to unwind, hiring an answering service can be the perfect solution for the warm-weather months.

Topics: Better Service Better Communications

Mystery Caller: An Undercover Look at Your Customer Service

Are your customer service issues a mystery? Ever wish you could go undercover and secretly listen in on each and every interaction a customer has with your business? Well, you’re in luck. Introducing Mystery Caller, a new way to anonymously identify and fix any customer service issues at your business. 

Topics: Better Business