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A Better Answer Blog

June 2017 Call Handling Hero®

This month’s hero, Linda, helped a caller get access to some much-neededcounseling, despite some hesitancies from the caller.

Topics: Call Handling Heroes

Comparing the Top Answering Services Across the Country

When it comes to choosing the right answering service for your company, you might think price is the most important factor, right? Putting the cliché “You get what you pay for” aside for a moment, there are actually several elements that go into creating the best customer service experience for your customers. From the availability and friendliness of telephone representatives to the availability and capabilities of the company, do some research and you’ll find that not all answering services are created equal.

Topics: Better Service Better Business Better Communications

ABA CEO Recognized as One of World’s Top Women Entrepreneurs

A Better Answer is no stranger to awards. From winning the Association of TeleServices International Award of Excellence for 18 consecutive years to receiving several honors from the Dallas Business Journal, eWomenNetwork Foundation and other prestigious organizations, we have our fair share of them. They’re a true testament to the positive culture we’ve created for our staff and the exceptional customer service we provide for our customers.

Topics: Articles Awards Blog