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Call Handling Heroes®


Service Above and Beyond

We take great pride in our employee recognition program. Each month, we ask our operators and staff to nominate someone who goes above and beyond great customer service and exhibits a commitment to their community through giving of their time and talent.

These calls all demonstrate the caring tone, the empathetic responses and the fortitude of our heroes to make sure the callers feel at ease and heard. The standards are set at the highest mark, which means sometimes we may not even have a winner each month. We are proud to have a staff of wonderful individuals to represent A Better Answer.