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Call Handling Heroes®


Service Above and Beyond

ABA takes great pride in our employee recognition program. Each month, we ask our TSRs (operators) and staff to nominate someone who goes above and beyond great customer service and can exhibit a commitment to their community through giving of their time and talent.

These calls all demonstrate the caring tone, the empathetic responses and the fortitude of our heroes to make sure the callers feel at ease and heard. The standards are set at the highest mark. We are proud to have a staff of wonderful individuals represent A Better Answer.