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A Better Answer Blog

ABA Awarded Certificate of Membership from CAM-X

Better Answer Call Centers is proud to be a member of the Canadian Call Management Association (CAM-X). Founded in 1964, CAM-X is an industry trade Association representing Call Centres and Telephone Answering Service companies from coast to coast across North America. Working together we share ideas, develop new technologies and network with our peers in order to continue the growth of our businesses as well as that of the industry. As CAM-X members, we are leaders in the field offering the most progressive solutions available in today’s call centre environment.

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Topics: Certifications

National WBENC Certification 2000 - Present

The Women's Business Enterprise recertifies A Better Answer has met quality standards as a woman-owned, operated and controlled business for 2010-2011.

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Topics: Certifications

State of Texas HUB Certification 2000 - Present

The State of Texas Comptroller of Public Accounts (CPA) and the Women's Business Council - Southwest (WBCS) have recertified that A Better Answer has successfully met the established requirements of the Statewide Historically Under-utilized Business (HUB) Program to be recognized as a HUB. This certification by the State of Texas allows state agencies and institutions of higher education (universities) to be credited for utilizing this business, A Better Answer, as a HUB.

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Topics: Certifications

ATSI’s Gold Star Level Site Certification 2009 - Present

The Association of TeleServices International, Inc (ATSI) completed an on-site inspection at A Better Answer and awarded official certification for "24/7 Call Center Site" meeting criteria with a focus on minimum 99.9% annual run-time with fully documented rigorous backups for the entire business.
Gold Level, an additional award, was further bestowed on A< Better Answer for meeting criteria above and beyond exceeding standard site certification requirements.

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Topics: Certifications