Answering services provide support to startups that need to keep up their customer interaction, while balancing their budget.
As a business owner of a startup, you know the importance that customer service has on the success of your business, yet you might not have the budget, the staff or the time to take care of all of your customer service needs. An answering service is a great and cost-effective solution for startups that need someone available by the second ring every time.
By hiring an answering service as a startup here is what you can expect:
We learn your business
It’s hard to let go and delegate when you have been working so hard to grow your new startup. We understand that, and take the time and care to learn your business in and out so you know you are getting the support you need.
Customer service isn’t just about knowing your business, it requires the right training and expertise to be able to know how to interact and get callers what they need in a quick and timely manner. Our staff are all trained, courteous and professional, saving you time and money over hiring and training a new staff member yourself.
Get the information you need right away
Startups move fast and we get the information from your calls to you right away, with detailed notes that can be documented through whatever form suites your needs, including email, web, text, voicemail and more.
Services there when you need them
If you need us beyond business hours, we answer calls 24/7. If you are looking for someone to support you during the busy season we can handle occasional services as you need them, even if it’s just so you can take your first vacation in 12 months.
Expert Lead Qualification
While you are pursuing every lead possible to get as much momentum as you can for your startup, it can be jarring to come to a full stop identifying if leads are even ready to enter your sales process. We can determine whether your contacts are ready to enter your sales pipeline letting you and your team save time, energy and resources.
Being a startup is no easy thing. We all need support from time to time, so let us help you grow your business through customer service. Request a quote today!