The History of the Telephone Operator

Telephones are central to modern life – not only are we constantly glued to our mobile phones, but much of our personal and business dealings are dealt with through a call center. We take the ability to pick up the phone, or indeed make a call through our computer completely for granted.

Topics: News Better Communications

A Better Answer Top Collin County Area Women Owned Business

In April's edition of the Collin County Business Press, A Better Answer was ranked #2 in the Top Collin County Area Women Owned Businesses List. Congratulations, ABA! It is always an honor to be featured in lists like these and to be recognized in our local area as a great business!

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A Better Answer Gets a New Look!

Welcome to A Better Answer's redesigned webpage!

Topics: News Blog

Answering the Call for 40 Years!

When I was a teenager, I was a speed demon on the manual typewriter and took Pittman shorthand in high school. At that time I wanted to become a court reporter when I grew up. I majored in English in High School and Business in college. So, in early 1971, when my ex-husband needed a manufacturer’s representative office, I felt I had all the skills I needed to open a small secretarial and answering service with a small office in the back for him—my version of an executive suite. On August 1st, 1971 that small dream became a reality when we opened Keystone Park Secretarial & Answering Service.

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A Better Answer Celebrates 40 Years of Business

Dee Hawkins, ABA's CEO/President was surprised with a cake and champagne by members of her staff in our Dallas regional office. A Better Answer Call Centers, a telephone answering service, was celebrating its 40th Anniversary as an answering service.

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A Better Answer Returns From NAEO!

A Better Answer’s IT Manager just returned from New Orleans where she attended the National Amtelco Equipment Owners Conference, NAEO. This annual conference allows A Better Answer to view upcoming software and hardware revisions which will allow our support services to run more smoothly.

Topics: News Blog