A Better Answer Blog

A Better Answer’s IT Manager just returned from New Orleans where she attended the National Amtelco Equipment Owners Conference, NAEO. This annual conference allows A Better Answer to view upcoming software and hardware revisions which will allow our support services to run more smoothly.

A Better Answer makes upgrades a priority to ensure our equipment and software are always on the newest and greatest versions so that our customers receive seamless service. Stephanie says “There is always something new at our annual conference! I always come back to the office excited to share what new features will soon be available for us to share with our customers. Our business is ever changing and it’s wonderful that our CEO – Dee Hawkins enables the employees of A Better Answer to learn and grow by attending these conferences.”

A Better Answer will also be attending a quality assurance conference hosted by our national association ATSI (Association of Teleservices International) that will be held in Austin this June. We are in the running to receive the Excellence Award for quality in messaging. This will be our 13th year to receive the award so keep your fingers crossed!