Finding the right answering service can feel like a long list of features and services. It can be hard to sort through what matters the most to you. If your company works a lot locally, off-site, and one-to-one with customers then a local answering service offers you something no other answering service can, a personal flair you can’t get anywhere else.

We all love to hate some of the awful customer service reps we see in movies and on TV because sometimes we can relate so closely it hurts. Here are some of our favorite customer service reps and why you never want them anywhere near your customers (except one).

We’ve all had bad customer service experiences, but sometimes they can feel far more like a horror story than just a mundane experience. Today, we have the final story in our series “Avoid the Horrors of Customer Service”.

Today, we have the second story in our series “Customer Service Horror Stories.” We’ve all had bad customer service experiences, but sometimes they can feel far more like a horror story than just a mundane experience.

Today, we have the first story in our series “Customer Service Horror Stories.” We’ve all had bad customer service experiences, but sometimes they can feel far more like a horror story than just a mundane experience. In this blog series we are going to tell short stories that might feel a little too familiar, and the solutions to help anyone avoid their own horror stories.