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Dee Hawkins

Recent Posts by Dee Hawkins:

After 29 Wonderful Years with A Better Answer, Brenda Barton Retires


We just celebrated and ended a wonderful party for Brenda Barton -  which was both sweet and sour. Sour because we are saying goodbye to a wonderful woman. Sweet because we wish her many, many, happy years enjoying the fruits of all her years with us and ABA.

Topics: News Call Handling Heroes

A Better Answer Loves the Community

We love being a part of our communities. They welcome us and prop us up when we need help and become our neighbors.

Topics: Better Business Charities

Customer Service Horror Stories: Spooky Results from Missing Calls

One of the best ways you can ensure your customers feel taken care of is answering the phone when they call.

Topics: Customer Experience

Dee’s 5 Culture Tips for Entrepreneurial Success

Every company has to find its own culture. Sometimes you know what you want; other times you fall into it because of circumstances and experiences. Either way, it’s a big part of entrepreneurial success. You need an identity and a way to make employees feel invested in your business if you’re going to last.

Topics: News