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The Association of TeleServices International, Inc (ATSI) completed an on-site inspection at A Better Answer and awarded official certification for "24/7 Call Center Site" meeting criteria with a focus on minimum 99.9% annual run-time with fully documented rigorous backups for the entire business.
Gold Level, an additional award, was further bestowed on A< Better Answer for meeting criteria above and beyond exceeding standard site certification requirements.
Jessica Brown, on Apr 18, 2011 3:55:25 AM
Topics:
Certifications
