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ABA Wins 2012 ATSI Award of Excellence for All Three Offices

It's been a GREAT week at A Better Answer!

Topics: ATSI Blog Awards

A Better Answer Receives 2011 ATSI Award

We here at A Better Answer are so thrilled and proud to announce that all 3 of our offices have won the ATSI Award of Excellence for the 2011 year. This year marks the 13th year in a row our Dallas office has won, 9th year in a row for the Houston Regional Office and 8th year in a row for our Fort Worth Regional Office!

Topics: ATSI Blog Awards

DBJ - Dee Hawkins as one of 2011 Women in Business Honorees

Our Founder, President and CEO of A Better Answer has just been announced as one of the 25 honorees in Dallas Business Journal's 2011 Women in Business! The Dallas Business Journal staff crunched down a list of over 150 women down
to just 25 and we are extremely proud to have our boss on the list!

Topics: DBJ Blog Awards

Great Women of Texas

Dolores "Dee" Hawkins, president of A Better Answer, is awarded winner as "Women of Influence" by the Great Women of Texas, Professional & Business category. The event originated in 1989. The Fort Worth Business Press recognizes outstanding women as "Women of Influence."

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Dallas Business Journal's Best Places To Work

A Better Answer Call Centers (ABA) was honored at the 8th annual Best Places to Work awards luncheon at the Intercontinental in Addison, Texas as one of the top 100 small businesses in Dallas & Fort Worth as A Best Place To Work for 2009 by its employees and the Dallas Business Journal. The employees of A Better Answer Call Centers completed on-line surveys from the Dallas Business Journal awarding ABA a ranking of 5.54 out of a maximum of 6.0 placing ABA in the top 100. A Better Answer Call Centers is an inbound bilingual telephone answering service with regional offices located in the metropolitan areas of Dallas, Fort Worth and Houston. ABA has been 100% female owned and operated since Dee Hawkins established the business in 1971 – a Certified Minority Owned Business. Each of A Better Answer's offices has been and continues to serve their local communities with the latest technology and most creative professional call handling techniques.

Topics: DBJ Blog Awards

ATSI's Miss Emily

ABA is the FIRST and ONLY recipient of ATSI’s International "Miss Emily’’ Trophy Award for courtesy and professionalism above and beyond.

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Award of Excellence — 2009

ABA receives ATSI's "DIAMOND PLUS" Award of Excellence in recognition of "ELEVEN CONSECUTIVE YEARS" of excellence. ABA is among an elite group of only two call centers in the U.S. and Canada to qualify for the eleven year "DIAMOND PLUS" award in 2009.

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Topics: ATSI Awards

Award of Excellence - 2008

ATSI's awards ABA the "DIAMOND" Award of Excellence

Topics: ATSI Awards

Award of Excellence — 2007

ABA receives ATSI's "SAPPHIRE" Award of Excellence in recognition of "NINE" consecutive years of excellence. ABA is among an elite group of only nine other call centers in the U.S. and Canada to qualify for the "Sapphire" award in 2007.

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Topics: ATSI Awards

ABA receives Federal Grant – 2007

Dolores "Dee" Hawkins, president of A Better Answer, accepts a federal grant from "Employee Development Fund" of the North Central Texas Workforce Board for employee training. Curtis L. Wade, president and CEO of WADE Consulting Group, said the training is specifically designed for the pitfalls of working in a call center.

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Topics: Awards