A Better Answer Call Centers (ABA) was honored at the 8th annual Best Places to Work awards luncheon at the Intercontinental in Addison, Texas as one of the top 100 small businesses in Dallas & Fort Worth as A Best Place To Work for 2009 by its employees and the Dallas Business Journal. The employees of A Better Answer Call Centers completed on-line surveys from the Dallas Business Journal awarding ABA a ranking of 5.54 out of a maximum of 6.0 placing ABA in the top 100. A Better Answer Call Centers is an inbound bilingual telephone answering service with regional offices located in the metropolitan areas of Dallas, Fort Worth and Houston. ABA has been 100% female owned and operated since Dee Hawkins established the business in 1971 – a Certified Minority Owned Business. Each of A Better Answer's offices has been and continues to serve their local communities with the latest technology and most creative professional call handling techniques.

ABA is the FIRST and ONLY recipient of ATSI’s International "Miss Emily’’ Trophy Award for courtesy and professionalism above and beyond.

ABA receives ATSI's "DIAMOND PLUS" Award of Excellence in recognition of "ELEVEN CONSECUTIVE YEARS" of excellence. ABA is among an elite group of only two call centers in the U.S. and Canada to qualify for the eleven year "DIAMOND PLUS" award in 2009.

ATSI's awards ABA the "DIAMOND" Award of Excellence

ABA receives ATSI's "SAPPHIRE" Award of Excellence in recognition of "NINE" consecutive years of excellence. ABA is among an elite group of only nine other call centers in the U.S. and Canada to qualify for the "Sapphire" award in 2007.

Dolores "Dee" Hawkins, president of A Better Answer, accepts a federal grant from "Employee Development Fund" of the North Central Texas Workforce Board for employee training. Curtis L. Wade, president and CEO of WADE Consulting Group, said the training is specifically designed for the pitfalls of working in a call center.

ABA is awarded ATSI's "RUBY" Award of Excellence in recognition of "EIGHT" consecutive years of excellence. ABA once again places in the "TOP FIVE" call centers and is among only nine other call centers to qualify for the "Ruby" award in 2006.

ABA receives ATSI's "EMERALD" Award of Excellence in recognition of "SEVEN" consecutive years of excellence. ABA qualifies for this prestigious recognition and once again places in the "TOP FIVE" call centers for the seventh year in a row.

A Better Answer is 1st runner-up for The Employer Excellence Program of the Texas Federation of Business and Professional Women's Clubs, Inc. — 2004. ABA was awarded a certificate for outstanding accomplishments.

ABA is presented ATSI's "PEARL" Award of Excellence in recognition of "SIX" consecutive years of excellence in professionalism and courtesy. ABA is esteemed for placing in the "TOP FIVE" call centers and is among only seven others to qualify for the "PEARL" award in 2004.