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A Better Answer Blog

August 2016 Call Handling Hero®

Call Handling Hero® - Eric

eric_murff_dl.jpgOur winner for this month's Call Handling Hero® is Eric! Our client's wife was in a car accident and he wanted us to reach out to the correct police department for him to report the emergency. Eric calmly patched our client through to the appropriate 911 department and even reconnected the call when they were disconnected. 

Listen to Eric's Call Below:


Topics: Call Handling Heroes