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A polar plunge has once again descended upon the country. There are traffic stalls, electricity outages, schools cancelled and many afraid to brave the roads to head into the office. Add to that, it's flu season, a time of year when employees aren't fully recovered from the holiday stresses to fight off the ailment. It's a tough time of year when there are important people who can't make it into work. This is a great time of year to lean on your answering service.
Don't Miss a Call
The last thing you need to think about when trying to run your business is missed opportunities. You want your staff to be safe. You want to give them the option of staying home with the kids if the schools are closed. At the same time, you can't afford to miss calls from your existing clients or potential opportunities for new clients. If you have an answering service, you won't have to miss anything.
When you're leaving the office for the day, evening or weekend, forward your calls to your answering service. This way, if there are road delays or the office closes due to inclement weather, your calls are already covered. When you get back to the office, you can turn off call forwarding and your business never misses a beat.
Dedicated Call Center Staff
We are proud of our award winning staff and how they pulled together during last year's winter storms in Dallas and Houston. We actually had 100% of our staff show up despite the 2+ hour long drive into the office during the ice storms last year. We put up our dedicated staff in hotels near our offices so they didn't have to drive to and from the office on the treacherous roads. We bought meals. We watched each other's children. We worked longer hours and handled more phone calls. We supported our clients and supported each other. This is what makes A Better Answer stand out. This was but one example of the type of people that work for this company to keep you and your clients happy.
Let us know how we can help you during these winter surprises and any other time of the year. We are at the ready to make sure you never miss a call or opportunity, allowing you to keep your business up and running.
