A Better Answer Blog

Running a business means that you must stay focused and productive to get the most out of every work day. If you’re an entrepreneur or small business owner, you may be performing most, if not all, of the daily duties of running your company and then some all while trying to increase revenue. The good news is that you know all of the intricate details of your business. The challenge is that there is only one (or very few) of you all wearing different hats and hoping that you stay ahead of the game.

Did you know that hiring an answering service can actually take your game to the next level?

All in, All the Time

As a business owner, your obvious dedication means that you’re all in, all the time. Even if you’re not actually at work, you’re always planning, thinking and probably a little stressed on how you’ll manage to do it all. It is widely known that running a new or small business is a full-time, day and night, job. You’re trying to balance it all – accounting, human resources, office management, marketing, sales, customer service – all while focusing on the actual product or service that started your company initially. With every growing business, there is a crucial question that looms in the mind of the business owner:

When is it time to hire help?

Every Call is Important

If you think about it, the telephone is your business’ lifeline. The phone is used to handle sales and customer service, not to mention answer various other questions about your business. When the phone rings, will you drop anything you’re doing to make sure you’re not missing a sale or upsetting a current customer? Every call is important and should be answered. How can you make sure to focus on other tasks at hand and get to every single phone call?

Increase Productivity with an Answering Service

Hiring an answering service answers all of these questions and helps business owners increase their productivity. A small business doesn’t have to appear small when you have 24/7 support and a phone that is answered by an actual human being. When a caller is in need of directions, has a support question or simply wants to make an appointment, an answering service can handle all of these things. In the meanwhile, you’re left with handling other things that are important to your business.

An answering service offers:

1. 24/7 availability
2. Professional and seamless integration with your business
3. Training and equipment already included
4. Cost-effective and flexible to your needs

Yes, you actually can be everywhere, all the time, and still have time for the rest of your life by hiring an answering service. Your current customers will have a positive experience with your company and new customer relationships can begin with a level of trust.

Don’t let your phone calls go to a voice mail. Customers want to know first-hand that they are working with a company who will be there when they need them. In the tough world of running a small business, you can rest easy with a professional answering service to help your business grow and increase your productivity.