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We have the capability, training and experience to handle some of the most complicated customer service situations.
Our Answer Pro services include:

ORDER TAKING AND PROCESSING 
We can take product orders from your customers and process them on your website or purchasing system so you can efficiently deliver them to customers. This is great for customers who rely on their phones or aren’t sure about the security of online purchases.

AD CAMPAIGN CALL MANAGEMENT
Whether you have a TV ad, radio ad or some other outbound marketing campaign, we can manage calls related to it. That includes answering questions, taking messages and more.

DEALER LOCATE
Our dealer locate services make sure you have the most up-to-date information out there so customers can find you. We can even build an internal database system based on zip code or other specifications. Think of it as a GPS for your customers.

LEAD QUALIFICATION 
After a discussion with your contacts, we can determine whether they’re ready to talk to your sales team. By letting us handle your lead qualification, you can focus on doing what you do best: closing sales.

DATABASE VERIFICATION
 
Cleaning up your contact list is one of the most impactful things you can do for your business. If you have a large or purchased contact database, we can spiff it up in no time, from determining whether a contact is on the “Do Not Call” list or if his or her information is updated.


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Don't see exactly what you need? Check out our Answer Essentials and Answer Plus plans, or let us customize a plan for your business.

Get a Quote

Phone

(972) 943-4000
1-866-442-9500

Fax

(972) 943-4350

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