Starting at $99.95/month
APPOINTMENT SCHEDULING AND REMINDERS
Our telephone operators can quickly and efficiently schedule appointments for your customers, as well as send follow-up reminders via a phone call, text or email.
Despite the option for making a reservation online, many people don’t have the time or ability to do so — such as when they’re driving. Our reservation services make snagging a table at a restaurant quick and easy.
CUSTOMER RELATIONSHIP MANAGEMENT
We also provide web-enabled data entry from incoming calls, meaning we go into your system and log calls, whether it’s a trouble ticket or simply ensuring you don’t have to re-enter it.
OFFSITE / VIRTUAL SECRETARY
If you don’t have an office location, we can give you the appearance of having one. You can even use our mailing address to have mail delivered.
VIRUTAL EXECUTIVE SECRETARY
For executive-level service, we can devote one virtual secretary to answering the majority of your calls from 8:30 a.m. to 5 p.m. Special attention has its perks, right?
CUSTOMER SERVICE MANAGEMENT
We can handle all aspects of quality assurance, from customer calls and inquiries to ensuring your customer service efforts are being managed properly.
EMERGENCY / MAINTENANCE DISPATCH
If there’s an emergency, our well-trained, empathetic telephone reps can patch the call through immediately. Our operators are specially trained to handle tense situations, whether it’s a plumbing, apartment complex or medical issue.
EMPLOYMENT APPLICATIONS HOTLINE
If your company is hiring, we can take your applicants’ information over the phone and input it into the application form for the open position. We even help with interview scheduling.
HELP DESK / TROUBLE TICKETS
Handling help desk issues and trouble tickets is second nature to us. We handle these calls with superior professionalism, efficiency and empathy.
DISASTER PLANNING AND RECOVERY
Let us be your backup plan if your phone system goes down. Whether it’s flooding, a hurricane, earthquake or other disaster, we’ll keep your phones up and running.
After setting up an email reroute to our system based on your filter specifications, we can respond to your clients’ emails. Clients can also respond to receipts and other emails we send.
Similar to appointment scheduling, we can take registration information for any of your events, letting you focus on the event itself instead of logistics.
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