Answering Service for Home or Commercial Service Industries
Finding the time to answer calls can be difficult and sometimes impossible if everyone is on site or with customers. A Better Answer offers answering service so your business never misses an opportunity to grow.
Our expert operators support your business with skills and training necessary to give every customer the customer service they have come to expect from you already - no matter the size of your business. We’re here to help.
Here’s why you should consider having A Better Answer represent the first line of your business:
Range of Services and Customizability
Your business is unique, regardless of the industry or service you offer. We support you with exactly what you need. We offer service for emergency escalation, on-call dispatch, trouble tickets or urgent or emergency service. ABA's team of experts will call until someone is reached. Whether you require an answering service for only a few hours a week, standard operating hours or want a full 24/7 call service for your clients, we’re there for you.
Regardless of your specialty, we handle your calls with flexibility and a variety of services to make ABA a great fit for any service-based company.
Bilingual Spanish Service
We support your business with our expert bilingual Spanish services. Whether your customers speak Spanish or English, we make sure they get the customer service you need.
ABA's trained staff can qualify any lead as they call in and make sure your team has all the information you need to create a new customer.
Personal Customer Service
Your company is important to us because it is important to you. We want to help you grow and know you offer that friendly customer service to everyone who walks through your door. We work with you to create a custom greeting and answer every call with personalized customer service. Don’t let your customers roll to an impersonal answering machine. ABA has been in business since 1971, operating in Dallas, Fort Worth, Lubbock and Houston.