Sometimes, it makes sense to keep it simple. Our Answer Essentials services cover all your essential needs.
Here is just a sampling of the basic services we offer:

TELEPHONE ANSWERING 
It may seem self-explanatory, but our telephone answering services stand out from the rest. How? Our talented telephone operators are invested in each and every call, often going beyond what’s needed to make the customer happy.

VACATION SERVICES
Worried about your clients while you’re sipping margaritas in Mexico? Let us take care of your telephone answering and other services while you’re on vacation. Peace of mind = ensured.

WAKE-UP CALLS
Your mom may not be able to wake you up in the morning anymore, but we can. If you have an early-morning meeting, are on vacation or simply need a friendly call to jumpstart your day, we’re here to help.

TEXT AND EMAIL DELIVERY 
Sometimes, you don’t want to be bothered with a phone call about customer messages. We get it. That’s why we give you the option of receiving text or email summaries immediately or at a specified time.

LIVE CALLS RECORDED 
To ensure compliance and help with quality assurance, we have an optional feature to record all your live calls. Best of all, we give you quick access for 28 days and can store them for up to seven years.
Hear the difference: Listen to a Call Handling Hero live recording

OVERFLOW/AFTER-HOURS SUPPORT 
Things getting too busy for you to handle? We provide telephone support for your overflow and after-hours calls, which is perfect for service industries with busy seasons.

24-HOUR AVAILABILITY
Whether it’s midnight or lunch, we’re available every hour of the day to answer your calls and provide solutions.

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Don't see exactly what you need? Check out our Answer Plus and Answer Pro plans or let us customize a plan for your business.