Creative Uses for an Answering Service #1

When you win the estimated $550 million powerball lottery, you better get ready to field hundreds (probably thousands) of calls. Not just from your second cousin that lives in Nebraska who suddenly realized how much you both have in common, but a gargantuan influx of people you've never met who want to pitch you an idea, get you to donate, ask for an interview, or just straight forward ask for money. Your cell phone will be ringing off the hook all day and night! How in the world do you deal with it?

It's amazing what a daily deal website like Groupon or LivingSocial can do for your business. People love the deep discounts of goods and services, and your business gets recognition, FAST! All of a sudden you have a massive influx of new customers and fans and while you have a handle on incoming calls on any given day, there's just no way to keep up with all of your new potential customers!

I recently came across Impact Learning's blog article: "Empathy First, Process Second"

We have all been blessed to be part of a business that truly touches many people’s lives on a daily basis. No, we never get our photos in the paper or a thank you letter for a job well done.

It's been a GREAT week at A Better Answer!

In April's edition of the Collin County Business Press, A Better Answer was ranked #2 in the Top Collin County Area Women Owned Businesses List. Congratulations, ABA! It is always an honor to be featured in lists like these and to be recognized in our local area as a great business!

Today I just happened to stumble on this article by Business Insider: Small Business Owners More Stressed Than Ever: 3 Tech Tips That Can Help. It made me chuckle because while we've known that hiring an answering service will help a small business owner save time by delegating tasks they'd normally be doing themselves, we just wrote a blog post on how helpful it is to your productivity to do so.

The NAEO (National Amtelco Equipment Owners) Conference was February 19th - 22nd in fabulous Las Vegas, Nevada! Our boss, Dee Hawkins, EVP David Epstein, and IT manager Stephanie go every year to make sure we're all up to or exceeding current technology and equipment standards for a phone answering service. It's also an excellent way to brainstorm and share ideas for the upcoming year!

Debbie, our Houston Regional Office Manager, celebrated her 30th year anniversary of working for A Better Answer this Thursday!