A Better Answer Blog

After taking a breather after the very busy Holiday Season and ending another year, it’s time to say “Thank You” to so many people. We have shopped for just the perfect gift for very special people, attended parties and events, endured sweltering heat, freezing weather and now we are glad to have finished yet another year.

While all our customers, friends and families have been busy all year and most recently preparing and shopping for holidays, the customer call center professionals at A Better Answer haves been silently keeping everything running smoothly for so many people.
A Better Answer has been serving its clients and their customers for 41 years, 24 hours a day, 365 days a year through sleet, rain, snow and heat – just like the reliable Mail Carriers of years gone by. We have picked up our staff when they are unable to drive during bad weather, instantly expanded our staff for emergencies or unexpected high call volume, and we have always been there for any emergency, weather related or otherwise. Our ‘Call Handling Heroes’ spend Holidays at A Better Answer sacrificing time with their families so that no call goes unanswered.

Think of it this way…in our society today there are:

• Hospitals, urgent care centers, doctors & nurses who are there just in case
• Ambulances, Tow trucks, Police and Firefighters who care and keep us safe
• All the service technicians on the road busy handling emergencies
• Your busy Call Handling Hero staff at A Better Answer Telephone Answering Call Centers connecting needy prospects and customers with our wonderful clients.

We are blessed to have a wonderful staff willing to help in all kinds of weather and holidays. A very special friend of mine, Mari, said this first, and I am pleased to share it with you:
“We understand the value of every call – sometimes lives can literally hang in the balance. We strive to provide every client and caller peace of mind knowing we will always be there!”