A Better Answer Call Centers
     May 27, 2009

Productivity Heights
Congratulations to all offices for contributing overall 50% productivity. It's a first! We know that the future will bring higher productivity and we look forward to that increase! Thank you all for your dedication and your continued loyalty to be the best TSRs in the call center and answering service communities. Thank you again!


ABA is Site Certified!
As of February 12, 2009 A Better Answer is an ATSI Gold Star Level Site Certified Call Center meeting the 99.99% run-time requirements as well as all equipment, system maintenance, back-ups, emergency procedures and personnel requirements!

Staff With Smarts
Recently, a few of our staff completed Microsoft Excel classes and we are excited about expanding their knowledge. As a direct result of this class, Albert used his new skills and tricks to update our Team Leader Daily Report!

Tweet With Us!
A Better Answer is now on Twitter! Follow us @ABetterAnswer to find out what we're doing behind the scenes to make your experience with ABA better and get updated on our top operators for the day!
This Newsletter is sent to all of our clients to keep you updated with how your answering service is constantly trying to better serve you! Please visit us at www.abetteranswer.com to learn even more!

Our mailing address is:
1410 G Avenue
Plano, Texas 75074

Our telephone:
972.943.4000

Copyright © 2009 - A Better Answer, Inc. - All rights reserved.