Dallas, Texas, September 17, 2009 - A Better Answer Call Centers (ABA) is proud to announce it was honored at the 8th annual Best Places to Work awards luncheon at the Intercontinental in Addison, Texas as one of the top 100 small businesses in Dallas & Fort Worth as A Best Places To Work for 2009 by its employees and the Dallas Business Journal.

The employees of A Better Answer Call Centers completed on-line surveys from the Dallas Business Journal awarding ABA a ranking of 5.54 out of a maximum of 6.0 placing ABA in the top 100.

Dee Hawkins, CEO and President of A Better Answer Call Centers, commented during the awards luncheon, "I am thrilled ABA placed in the top 100 and was the only inbound call center to be named a finalist. We have strived to make policy changes during the past year to make A Better Answer Call Centers a great place to work. The summary reports from the 2008 surveys afforded us the opportunity to make changes that would create not only happier employees but also reduce turnover which is costly to any company."

A Better Answer Call Centers is an inbound bilingual telephone answering service with regional offices located in the metropolitan areas of Dallas, Fort Worth and Houston. ABA has been 100% female owned and operated since Dee Hawkins established the business in 1971 —a Certified Minority Owned Business. Each of A Better Answer´s offices has been and continues to serve their local communities with the latest technology and most creative professional call handling techniques. ABA was recently awarded the Association of Teleservices International's (ATSI) Award of Excellence for the eleventh consecutive year. Only one other call center in America achieved this honor in 2009. A Better Answer Call Centers placed in the "Top 5" call centers in America a majority of those eleven years.

The above employees of A Better Answer Call Centers attended Awards Luncheon for Best Places to Work In Dallas 2009 (L-R): Jessica Jonosko (Marketing Coordinator), Roseann Gibbs (Fort Worth Office Manager), David Epstein (Executive Vice President), Barbara Schoonover (Senior Telephone Secretary), Dee Hawkins (CEO, President), Brenda Barton (Senior Telephone Secretary), Vicki Young-Ferreira (Senior Account Executive), Delta Perez (Senior Team Leader), Hildie Ciejka (Customer Care Manager), and Stephanie Hyde (Programming and I.T. Manager).

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