"ABA shares our commitment to providing clients with best-in-class utility service, with a specialized human touch. The entire team is always accessible and willing to serve, and never fails to be there when we need to direct calls to them at a moments notice. ABA has proven itself by seamlessly serving our customers and has a bright future with any industry."

~ Doug J., Customer Service Manager for a utility company -

ATSI’s Gold Star Level Site Certification 2009 – present

The Association of TeleServices International, Inc (ATSI) completed an on-site inspection at A Better Answer and awarded official certification for “24/7 Call Center Site” meeting criteria with a focus on minimum 99.9% annual run-time with fully documented rigorous backups for the entire business.
Gold Level, an additional award, was further bestowed on A Better Answer for meeting criteria above and beyond exceeding standard site certification requirements.

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