Order Entry/Special Application Services

A Better Answer values each and every call received, whether requesting information or purchasing products.
Basic Services Available
Telemarketer training    Telemarketer training
Receive orders electronically    Receive orders electronically: fax, email,
      web or FTP upload
Help Desk    Help Desk
Help Desk Product Information    Product information:
      Help Desk Single Product   single product item
      Help Desk Full-Line of Products   full line catalog
Order Entry Programming    Programming
Outbound Telemarketing    Telemarketers standing by 24 hours
Credit Cards
Credit Card Verification    Credit Card Verification
Automatic validation    Automatic validation
On-line pre-authorization    On-line pre-authorization
Credit card settlement    Credit card settlements
Upload/Import Data (formats available)
ACII Fulfillment Reports    ASCII (fixed)
CSV Fulfillment Reports    CSV (Comma Separated Values)
DBF Fulfillment Reports    DBF (Dbase III)
QCD Fulfillment Reports    QCD (Quote Comma Delimited)
SDF Fulfillment Reports    SDF (System Data Format)
 
Order Fulfillment
Order Fulfullment Fold, stuff, seal, mail
      Brochure Mailing   Brochures, letters, CDs, DVDs, Books,
            etc.
      Product Literature Fulfullment   Product literature
      Custom Designed Printing   Other custom designed printed items
Letter Distribution Letters
      Custom Fulfillment Labling   Labeling (standard or custom)
      Order Pulling for Order Fulfillment   Order pulling
      Fulfillment Packaging   Packaging
      Fulfillment Product Storage   Storage
Order Fulfillment Shipping Shipping
      Fulfillment Orders delivered to Postal Centers   Delivered to Post Office or Delivery
            Service
      Fulfillment Postage   Postage
Reports
Periodical Fulfillment Reports    Daily, weekly, monthly, quarterly and/or
      yearly
Customized Fulfillment Reports    Customized Reports — Generated to your
      specifications
Fulfillment Reports by Digital Distribution    Hard copy, diskette, fax or electronic
      delivery
Fulfillment Order Retrieval    Orders may be retrieved by fulfillment
      house and reports faxed to the client's
      office
Post Fulfillment Shipping Reports    Post shipping reports

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